Our testing program adheres to the requirements of Canadian, US and other travel programs requirements. It is your responsibility to determine the needs of the airline or cruise and the destination to which you are traveling. Refer to the guidelines from the country to which you’re traveling to determine when to schedule the call and take your test.

Virtual sessions can take up-to 10 minutes. Likewise with in house concierge calls.

Yes, we offer both travel and workplace testing.

Currently, you must book a session for each family member because we need to create a record for every individual and gather data from them. Coming soon, there will be a process to book multiple family members.

Rapid antigen (lateral flow) tests can process COVID-19 samples quickly without the need for any lab equipment. They differ from Polymerase Chain Reaction (PCR) tests which look for genetic material from the virus and are generally more sensitive.

Unfortunately you will have to repeat your test. DM6 Labs is not liable for any change to travel plans that may result from an invalid test result.

The appointment are conducted and proctored by a DM6 Health Professional.

Please email us at info@dm6health.com with your booking ID number.

Please email info@dm6health.com with the name and order number of your kit and we will provide you with the booking link.

Data privacy and security are very important to us. We store all our data on servers located in Canada.

All orders are sent via Canada Post and we cannot guarantee Canada Post shipping times. Orders received Monday to Friday before 3:00pm are shipped the same day. Orders received after 3:00pm are dropped off to the post office the next day. Orders received on Saturday and Sunday are posted on Monday.

Yes. You many use the screening process/test on children. Remember to compete your training online before beginning the screening process/test.

Yes, we offer Individual and corporate packages. Please reach out to info@dm6labs.com for information and pricing.

Before you book, you can find cancellation details on the booking page, and during the booking process—before you pay. After you book; As appointments are in high demand, all appointments will be subject to a final booking and will not be eligible for a cancellation or refund. If you are late for an appointment and the healthcare professional has to see the next patient, DM6 will put forth it's best effort to reschedule you at a later time. This could be at the same location originally booked at or at a nearby facility, subject to availability. All appointments late more than 1 hour will be deemed a no show, in which case the appointment will be considered cancelled.

Please e-mail  info@dm6health.com with your name, location of testing, appointment date and time, and booking code. Please specify the adjustments you would like to make and an amended certificate will be issued shortly there after.

All sales and bookings are final.